Air Ambulance KSS rated outstanding in all five key enquires

KSS rated outstanding

UK Air Ambulance Kent Surrey Sussex (KSS) was rated outstanding by the Care Quality Commission (CQC) across all of its key inspection lines of enquiry

The inspectors rated the charity as outstanding for being safe, effective, caring, responsive and well-led during its first ever CQC inspection.

The CQC report highlights a number of outstanding practices, including the service’s ‘strong leadership, ‘open culture to reporting all types of incidents’ and ‘highly motivated staff’.

David Welch, Chief Executive of KSS, said: “Receiving an outstanding rating from the CQC across the board is testament to the dedication and commitment of our exceptional team, who work tirelessly to ensure the right treatments and best possible outcomes for our patients. My sincere thanks go to every single member of Team KSS – staff, volunteers, partners and stakeholders – all of whom have contributed to this amazing achievement.”

Dr Helen Bowcock, Chair of the Board of Trustees, added: “As a board we congratulate our teams for receiving so many commendations including on our open and collaborative culture, our holistic approach to care and the cohesion throughout our organisation. We were honored to receive a visit from HRH The Princess Royal in February to mark our 30th anniversary and now have the honor of being rated outstanding by the CQC.”