European Air Ambulance: 2019 review

EAA new jet 2019

Fixed-wing international air ambulance provider European Air Ambulance reveals its highlights of the last 12 months

Fleet expansion: A sixth Learjet 45XR has been added to the fleet - fully equipped for take-off on life-saving medical missions worldwide. Like the other five, the aircraft is an in-transit critical-care unit, whose flexibility, size, speed and specification offers the best service to patients, medics, passengers and clients. The addition of the sixth aircraft follows on from a major investment and renewal project that saw EAA upgrade its entire fleet of LJ35As to the larger aircraft, as part of its strategy to increase capacity and service flexibility.

Medical Training Centre: EAA’s unique-to-the-industry aeromedical training facility has this year been made available to external companies and agencies. Equipped with state-of-the-art simulators, training covers adult, paediatric and neonatal simulations as well as mass casualty incidents – ensuring EAA staff are ready for any medical situation and severity. By opening up the facility to others who wish to learn from EAA’s expertise in the field, the aim is to share knowledge and best practice - and ultimately save more lives.

Neonatology: EAA has particular expertise in transporting babies and children – and the service it offers in this most demanding of fields is always developing, not only through investment in hardware and technology such as the ground-breaking intelligent interface Bluebox, but also through investment in staff. EAA is the only air ambulance company worldwide to have a dedicated neonatology team on stand-by 24/7. And this year a new duty roster was implemented, ensuring a specialised neonatologist/paediatrician and flight nurse can be at the airport within an hour of a mission being activated. This small change from EAA is already making a big difference to young patients.

Recognition: The ongoing focus on patient care and an ever-improving service to clients saw EAA shortlisted for the ITIJ 2019 Air Ambulance Provider of the Year award – which it won in 2016. And although just beaten to the crown this year, its selection as a finalist again is recognition of the continuing professionalism and dedication that underpins EAA.

EAA’s Director of Sales and Marketing Patrick Schomaker said: “2019 has been a great year for us - but we always like to look ahead and find ways to improve the services we provide to patients and clients, so we’re already looking forward to 2020.

“As a non-profit organisation without shareholders, all our profit is reinvested in the company, staff, headquarters, aircraft, equipment and training.

“We see steady development and sustainable growth as the building blocks for long-term success. This approach has led to 31 years of achievement, and although bigger and stronger than ever, EAA’s aim is to lead the way in the 12 months ahead and for decades to come.”