Everdrone launches first drone-based emergency medical service in France

Normandy has become the first region in France to integrate defibrillator-carrying drones into its emergency dispatch system. Everdrone’s drone emergency medical services (DEMS) program is now operational in Forges-les-Eaux, enabling automated external defibrillators (AEDs) to reach suspected cardiac arrest cases within minutes –often before an ambulance can arrive.

The system works in close coordination with regional emergency dispatch centers (SAMU). When a cardiac arrest call is received, dispatchers can send a drone carrying an AED directly to the patient. Rapid access is critical: survival rates fall 7–10% for every minute without defibrillation. Everdrone’s DEMS program aims to shorten that crucial time to first intervention, a model already proven in Sweden since 2022.

“Having our system now used in live emergency calls in Normandy demonstrates how quickly DEMS technology can create tangible value … we are taking an important step toward giving more patients life-saving support several minutes earlier than is possible today,” said Mats Sällström, CEO of Everdrone.

The initiative is a collaboration between SAMU Rouen, Delivrone, CHU Rouen Normandie, Région Normandie, and the Municipality of Forges-les-Eaux. Medical Director Dr Cédric Damm explained: “Every minute is critical, and the ability to place an AED on site several minutes earlier can directly influence a patient’s chance of survival … drone deliveries can become a natural and effective part of the emergency medical care of the future.”

Everdrone’s platform also provides real-time video support for dispatchers, enhancing situational awareness. With Normandy now live, the company continues its European expansion, marking both a technological milestone and a new chapter for drone-assisted emergency healthcare.