Toll Ambulance Rescue Helicopter Service reaches 20,000 hours milestone

“More than 96 per cent of the state’s population are within one hour of a NSW (New South Wales) Ambulance Rescue Helicopter and its Critical Care Paramedic and Doctor medical team, even in remote areas,” said Cameron Edgar, Director Helicopter Operations, Aeromedical Operations, NSW Ambulance.

Antony Colin Gunn, General Manager at Toll Helicopters, said: “We are incredibly proud to operate this service with NSW Ambulance, ACT Ambulance and Newborn and Paediatric Emergency Transport service. The AW139 is able to balance the combination of speed, performance and payload to provide exceptional aeromedical platform available today.”

24/7 maintenance is a balancing act

With Australia's largest Aeromedical fleet of eight aircraft and six online 24/7, maintenance is a fine art and a balancing act. A team of 24 engineers and dedicated planners coordinate this task. This maintenance system is defined by Toll and the manufacturer, it encompasses the limits, the timeframes and tolerances depending on the inspection. The fleet is rotated through our heavy maintenance facility in Bankstown.

Chief Engineer Jeff Bahls added: “This is a great milestone. The team and I are proud to be able to provide an exceptional level of safe aircraft availability, every day of the year, for our crews and our client.”