Rick London is a former Army Air Corps helicopter pilot and technician. Currently, he is a Police Line Training Captain and the Human Factor / Crew Resource Manager for the UK’s National Police Air Service. He holds the post of Deputy Chair for the Civil Aviation Authority’s’s Flight Crew Human Factors Advisory Panel, a panel of predominately volunteers.
Sharing experiences in crew resource management
Rick London of the UK’s National Police Air Service (NPAS) discusses the culture of crew resource management (CRM) in police aviation, and the importance of crewmembers sharing experiences with each…