Provider Profile: Keewatin Air

Training medical crews for complex procedures

Medical crews at Keewatin Air undergo a comprehensive training program inclusive of advanced airway, mechanical ventilation, obstetrics, pediatric, neonatal, complex procedures and aeromedical training, which are done at initiation of employment and on a yearly basis to maintain recertifications. Bishop added: “We also offer extensive in-house scenario-based training for all staff and in house ACLS / PALS / NRP certifications for ongoing training re-certifications. Online module training programs are assigned to staff throughout the year on a monthly basis, allowing for training development, company changes and upskilling. We have recently partnered with FlightBridge, and all our medical staff are completing critical care courses through their education platform.”

Critical care transport capabilities

Aircraft are fully staffed and equipped to deliver critical care treatment, including advanced pharmacological management, advanced airway management, mechanical ventilation, cardioversion, pacing, arterial line monitoring, advanced obstetrics, neonatal and pediatrics, high flow humidified oxygen, non-invasive ventilation and much more. Bishop told AirMed&Rescue: “We are equipped with bedside ultrasound units, and have select medical staff who are certified for trauma, cardiac, basic OB and lung scanning to assist in patient treatment and management.”

The organisation is currently in the process of applying for status with CAMTS and Accreditation Canada.

Covid focus has increased air medical services and flights

The Covid pandemic has not diminished the care/services or response of Keewatin Air; in fact, over the past year, there has been an increase in services and flights. “We remain fully operational and have expanded our medical charter flights to help facilitate Covid testing and vaccination delivery in the Canadian Arctic. Our commitment to maintaining medical services to indigenous and under-serviced communities is our utmost priority,” noted Bishop.

Challenges Covid-19 has brought to the organization include:

• Strict isolation protocols for all staff while on public safety, all staff must quarantine unless dispatched on a medical call
• Decreased domestic commercial flights causes challenges in getting rotational staff up to the bases for their rotations
• Frequent Covid screening and testing to ensure patient and client safety.

Routine IPAC practices prior to the pandemic included disinfecting the aircraft after every medevac, but with the global pandemic, Keewatin has an ongoing commitment to minimizing transmission risk, and so, additional IPAC practices have been added to enhance aircraft disinfection. These include:

• All medical equipment in drawers/bags have been separated and sealed in bags that can be easily disinfected (this decreases contamination risks)
• After each medevac, the aircraft is completely unloaded / stripped and all equipment (medical and non-medical) is comprehensively wiped and disinfected with hospital grade disinfectant before being loaded back into the aircraft
• After manual disinfection, the aircraft is fogged with an approved disinfecting agent to add an additional precautionary step
• Tracking sheets are filled out for each call and all steps are listed with a sign-off sheet and attached to the external body of the aircraft for clear communication that the aircraft is disinfected and ready to use.

At the start of the pandemic, parent company EIC and Keewatin Air were very forward thinking, explained Bishop: “We were the first Canadian private carrier to purchase and implement the EpiShuttle isolation pods in our aircraft. These state-of-the-art pods allow for complete isolation of patients with communicable pathogens and add enhanced piece of mind to our clients and customers that we are prepared for Covid as well as any other challenge that can be presented.”

In addition, Keewatin Air has started using the NOCOSPRAY disinfecting device, which utilizes vaporization of hydrogen peroxide tailored to the specific dimensions of the space requiring disinfection. This device is clinically proven to disinfect closed spaces with 99.99 per cent effectiveness to even the most resistant hospital-grade infections. An additional benefit of the NOCOSPRAY unit is utilization of ‘test strips’ that can be placed in hard-to-reach places that can prove that the vapor has reached even the tightest spaces. “This feedback mechanism is often the missing link when dealing with disinfection,” noted Bishop. “Being able to prove that all areas of the aircraft are fully disinfected is the ultimate goal and an absolute goal of our disinfecting processes.”

Supporting indigenous communities during the pandemic

“At Keewatin Air, we are very proud of the services and close connections we have forged in the arctic and across Canada,” said Bishop. “We are committed to delivering the highest standard of care to the indigenous and Inuit communities of Nunavut and Manitoba. In the midst of challenging pandemic conditions, we have increased the number of aircraft available to the North, ensuring important Covid tests are delivered to these small remote communities, medical staff are transported to facilitate testing and samples are expeditated to labs to ensure rapid test results. We consistently check in with communities and health centers that we service to ensure we are fulfilling their needs and are constantly willing to re-evaluate and make changes to better suit our client and patients’ needs.”